Privacy Policy

At Salam Trips, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

1. Data We Collect

We collect information that you provide directly to us when you sign up for our waitlist, apply as a host, or purchase a VIP pass. This includes:

• Name and Email Address.
• Phone Number (optional).
• Property details (for hosts).
• Booking preferences and history.

2. Third-Party Processors

To provide a secure and professional service, we use the following industry-leading third-party providers:

• Stripe: For payment processing. We do not store your credit card details on our servers; they are handled securely by Stripe.
• Supabase: For our database management. Your user profile and booking data are stored in encrypted Supabase cloud instances.
• Netlify: For website hosting and form submission processing.
• EmailJS: For sending automated transactional emails.

3. How We Use Your Data

We use your data to facilitate bookings, verify VIP status, and communicate important platform updates. We will never sell your data to third parties. We only share data with Hosts and Ambassadors when you explicitly request a booking.

4. Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data. To make a request, please contact us at support@salamtrips.com.

5. Cookies

We use essential cookies to manage your login session and VIP access status. These are required for the platform to function correctly.